Residence Inn by Marriott West Springfield | Hotel in West Springfield

| 8.6 (619 Reviews) |  1 Bathroom
West Springfield Hotel | Residence Inn by Marriott West Springfield

Hotel in West Springfield

An indoor pool, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Weekly housekeeping is available.
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.


Recreational amenities at the hotel include an indoor pool.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for in-room wireless internet: usd 4.95 per day (rates may vary) uncovered self parking fee: usd 7 per day (in/out privileges) pet fee: usd 125 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 75 lbs per pet) pets allowed for an extra charge of usd 125 per accommodation, per stay service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0011883250 this property accepts credit cards; cash is not accepted

Reviews

Tanya
Sep 11, 2026 09:07:00 PM
Review Score:   4
Summary: I stayed for 8 nights with my family (4 adults) and this was not the experience I expect from Residence Inn, especially after an amazing stay at the Residence Inn in Colorado Springs just prior. The pool was closed for repairs our entire stay. The laundry room was in poor shape - only 1 of 3 washers was working, and only 2 of 4 dryers were working. Housekeeping was a major issue. Our room was only cleaned once in 8 days, and the room wasn't as clean as I'd expect to begin with. When housekeeping did come, they took all of our towels and only left 3 back for 4 adults, and left only one roll of toilet paper for 4 adults. We also had a light go out in the room and it took two days to get a lightbulb replaced after asking. While some front desk staff were kind, overall the team did not seem eager to help and management felt complacent about the issues. I expected so much more from this brand. I would not stay here again.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this West Springfield hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the West Springfield hotel starts from $153 per night with includes Kitchen, Laundry, Business Services, Child Friendly, Air Conditioner, Wheelchair Accessible, Security/Safety, Wellness Facilities, Toiletries, Breakfast, Barbecue/Outdoor Cooking, Internet, Parking, Pool, TV, Accessibility, Bedding/Linens, Fireplace, Guest Services, Entertainment, Balcony/Terrace, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.