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JW Marriott El Convento Cusco | Hotel in Cusco

| 9.6 (1003 Reviews) |  1 Bathroom
Cusco Historic Center Hotel | JW Marriott El Convento Cusco

Hotel in Cusco Historic Center, Cusco

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Full breakfast is free. Other amenities include a bar/lounge, massage/treatment rooms, and a business center.
Housekeeping is available on request.
JW Marriott El Convento Cusco offers 153 accommodations with safes and complimentary bottled water. Beds feature memory foam mattresses. 49-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.


Recreational amenities at the hotel include an indoor pool.

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Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Separate bathtub and shower
  • Bathrobes
  • Towels
  • Free toiletries
Bedroom
  • Soundproofing
  • Connecting rooms available
  • Desk
  • Turndown service
  • Safe
  • Iron/ironing board
  • Phone
  • Slippers
  • Water-efficient showers only
  • Recycling
  • Energy-saving switches
  • Blackout drapes/curtains
  • Memory foam mattress
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Bed sheets
Breakfast
  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 1 bar
  • 1 restaurant
  • Room service available
  • Refrigerator
  • Free bottled water
  • Coffee/tea maker
Parking
  • Limo/town car service
  • No onsite parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Lever door handles
  • Braille signage
  • Visual fire alarm
  • Wheelchair-accessible registration desk
  • Low-height electrical outlets in bathroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible spa
  • Front entrance ramp
  • Elevator
  • Wheelchair-accessible restaurant
  • Elevator door width (inches): 59
Activities
  • Indoor pool
  • Full-service spa
Entertainment
  • Cable channels
  • Premium channels
  • 49-inch LCD TV
General
  • Meeting rooms
  • Business center
  • Spanish
  • English
Guest Services
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Change of bedsheets (on request)
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Turndown service
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
Internet
  • Available in all rooms: WiFi (surcharge)
Outdoors
  • Vegetable garden
  • Garden
Spa
  • Spa open daily
  • Body treatments
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Body wraps
  • 2 treatment rooms

Policies

Check-in
Check-in time starts at 2 pm express check-in available
Check-out
Check-out before 10 am express check-out available
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. children may not be eligible for complimentary breakfast. free cribs (infant beds)!
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 20334766714

Reviews

Ariella
Sep 20, 2026 12:05:16 AM
Review Score:   4
Summary: Firstly we were not given the room we booked. Secondly the policy of the hotel is that rooms can be cleaned up to 5pm. So the room was never serviced when we returned from our outings. Thirdly we were advised that we were going to get a refund of 1 night and then they told us no we would only get our booking fee back. We were really looking forward to staying at the hotel and left very disappointed
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Room Arrangement

Room Info Facilities
Room, 2 Double Beds (No View)
Room Size: 323.00 square feet m2
2 Double Beds
Room, 2 Double Beds (No View)

General

Square meters - 30, Square feet - 323.00, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Mountain View
Room Size: 700.00 square feet m2
1 King Bed
Suite, 1 King Bed, Mountain View

General

Square meters - 65, Square feet - 700.00, City view, Mountain view, No rollaway/extra beds, Number of bedrooms - 1, Ping - 20, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Double Beds
Room Size: 323.00 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds

General

Square meters - 30, Square feet - 323.00, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 2, Bed count maximum 2, Extra bed count 0
Family Room, 2 Double Beds
Room Size: 355 square feet m2
2 Double Beds
Family Room, 2 Double Beds

General

Square meters - 33, Square feet - 355, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9.98, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Courtyard View (Terrace)
Room Size: 334 square feet m2
1 King Bed
Room, 1 King Bed, Courtyard View (Terrace)

General

Square meters - 29.8, Square feet - 334, Courtyard view, Number of bedrooms - 1, Terrace, Rollaway/extra beds (free), Ping - 9, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 1 King Bed (No View)
Room Size: 323 square feet m2
1 King Bed
Room, 1 King Bed (No View)

General

Square meters - 30, Square feet - 323, Wheelchair accessible, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 9.08, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 1 King Bed
Room Size: 323 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 30, Square feet - 323, Wheelchair accessible, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 9, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Luxury Suite, 1 King Bed
Room Size: 700 square feet m2
1 King Bed
Luxury Suite, 1 King Bed

General

Square meters - 65, Square feet - 700, City view, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 19.67, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Cusco Historic Center hotel starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Cusco Historic Center hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Cusco Historic Center hotel starts from $410 per night with includes Air Conditioner, Balcony/Terrace, Restaurant, Child Friendly, Wheelchair Accessible, Accessibility, Internet, Kitchen, Pool, TV, Business Services, Bedding/Linens, Bar, Toiletries, Guest Services, Entertainment, Security/Safety, Spa, Eco Friendly, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cusco Historic Center hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Cusco Historic Center hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.